Where can you deliver SAME-DAY FRESH FLOWER AND GIFT BASKETS:
We can usually accommodate a same-day deliver or next-day deliver to over 100 countries around the world, see the list of the main countries we deliver to.

  • Argentina
  • Armienia
  • Australia
  • Austria
  • Belarus
  • Belgium
  • Bosnia
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • China
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Fiji Island
  • Finland
  • France
  • Georgia
  • Germany
  • Gibraltar
  • Greece
  • Hong Kong
  • Hungary
  • India
  • Indonesia
  • Israel
  • Ireland
  • Italy
  • Jamaica
  • Japan
  • Kazakhstan
  • Korea
  • Kyrgyzstan
  • Latvia
  • Lithuania
  • Luxembourg
  • Madeira
  • Malaysia
  • Malta
  • Mexico
  • Netherlands
  • New Calendonia
  • New Zealand
  • Norway
  • Pakistan
  • Phillippines
  • Poland
  • Portugal
  • Romania
  • Singapore
  • South Africa
  • Spain
  • Sri Lanka
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • Turkmenistan
  • United Kingdom
  • UAE
  • USA
  • Uzbekistan
  • Vietnam
  • Yugoslavia

Please Note: For deliveries around major floral holidays such as Mother’s Day, Valentine’s Day and Christmas, we recommend you place your order in advance to ensure your order can be delivered on the special day.

Same Day Flower Delivery

Orders Monday – Friday:
Orders must be received before 1:00 p.m. in the recipient’s time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
These cut off times do not apply to busy floral events including (but not limited to) Mother’s Day, Valentine’s Day and Christmas. Please check the order cut off times for these days.

Orders Saturday:
Orders must be received before 9:00 a.m. in the recipient’s time zone to assure same-day delivery. Orders received after that time will be delivered the following day business day.
These cut off times do not apply to busy floral events including (but not limited to) Mother’s Day, Valentine’s Day and Christmas. Please check the order cut off times for these days.

Orders Sunday and Public Holidays:
We are unable to make deliveries on Sundays and Public Holidays. Deliveries requested on this day will be delivered the following business day.

Same Day Delivery Exclusions:
There are some exceptions like – remote area locations that cannot be guaranteed for same day delivery. If this is the case, we will notify you with alternative delivery options. Most same day deliveries require a 3 hour turn around.
While we will try our best, we cannot guarantee delivery to hospitals, businesses and funeral services without a minimum 3 hours notice.

We can usually deliver international orders within 48 hours but we are bound by the operating guidelines of our international partners.

FOR NEXT-DAY GIFT BASKET DELIVERIES (Australian delivery):
All florist gift baskets listed are available for next business day delivery to Sydney, Brisbane, Melbourne, Adelaide and Major Metropolitan Cities. Orders must be placed by 11:00PM for next business day delivery.
Deliveries to Perth, Darwin and Hobart can sometimes take an extra day. Deliveries to Regional Queensland may take 1-2 business days.
Deliveries to Canberra and Regional New South Wales may take 2 business days. Orders received over the weekend will be dispatched the following Monday.
Gift Basket deliveries are made Monday to Friday.
Deliveries are NOT made on weekends or public holidays.
Orders received over the weekend will be dispatched the following Monday.

These cut off times do not apply to busy periods and events including (but not limited to) Mother’s Day, Valentine’s Day and Christmas. Please check the website for the order cut off times for these days.

FOR NEXT-DAY GIFT BASKET DELIVERIES (UK delivery):
All gift baskets listed for the UK are available for next business day delivery to anywhere on the UK mainland. Orders must be placed by 11:00PM for next business day delivery.
Deliveries are made Tuesday to Friday.
Deliveries are NOT made on weekends or public holidays.
Orders received over the weekend will be dispatched the following Tuesday.

No delivery is available to Southern Ireland.

These cut off times do not apply to busy floral events including (but not limited to) Mother’s Day, Valentine’s Day and Christmas. Please check the website for the order cut off times for these days.

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DELIVERIES WHERE AREA OR RESTRICTIONS APPLY MAKING IT DIFFICULT TO GUARANTEE DELIVERY:
Please note we will attempt if you request but cannot guarantee delivery to places such as..
•Hospitals (especially Intensive Care Units)
•Most flower deliveries cannot be delivered to the recipient’s room by the florist and may have to be left at the nursing station.
Some hospitals do not allow lillies and latex balloons as they are common allergens.
Flowers, plants and fruit cannot be delivered to Intensive Care Wards and Units.
Please check with the hospital, before ordering your flowers for delivery.
•Army, Airforce and Naval Bases
•Ships
•Jails
•Secure Buildings
•Hotels
•Mines
as there are many restrictions on times, access etc

WE CANNOT GUARANTEE TIME SENSITIVE DELIVERY TO:
•Funerals
•Wedding Receptions
•Parties
•Functions
We will always make every effort to deliver time sensitive orders but cannot guarantee as there are many external factors that can prevent the timed delivery.

AREAs WE CANNOT DELIVER TO:
While we always try our best to ensure your flowers are delivered on time to the right location. Unfortunately, we cannot offer same day delivery or deliver to some locations due to their proximity.
Some deliveries may require to be collected from the nearest town or depot, if this is the case the recipient will be notified.

Due to the perishable nature of our products, we do not deliver flowers and gifts to PO Boxes or Locked Bag addresses

Some areas we cannot deliver include:
•Esperance, WA
•Merriwa, NSW
•Katanning, WA
•Karratha, WA
•Tom Price, WA
•Newman, WA
•Weipa, QLD
•Hopetoun, VIC
Nor can we deliver to the territorial islands of Australia including but not limited to Thursday Island, Horn Island, Stradbroke Island, Herron Island and Fraser Island.

CAN I HAVE ALCOHOL, FOOD OR OTHER GIFT ITEMS SENT WITH MY ORDER?
Yes.  However, alcohol selections are not guaranteed to be delivered.
While we will make every effort to complete the order as requested.  In some cases circumstances arise out of our  control that restrict the delivery of alcohol.
Restrictions include (but are not limited to):

  • Age restrictions
  • Religious beliefs
  • Country and/or State Laws
  • Country and/or State Regulations

If you place an order that includes alcohol and the florist is not able to deliver the alcohol because of one of the reasons stated above, our florists will replace the alcohol (to equal value) with flowers or gift items that suit your order.
You will not under normal circumstances be advised of this replacement.
Please note that you are able to nominate a second gift preference when placing an order that includes alcohol.
FOOD & GIFT items – we cannot always guarantee the inclusion of these items. Images shown on the websites are a guide only and  gourmet and food products vary regionally and are not always available.
Be assured we will make reasonable substitutions when necessary.  Please refer to the substitution policy for more information.

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WHAT HAPPENS IF THERE ARE DELIVERY OR OTHER PROBLEMS WITH MY ORDER?
Delivery problems can occur for a number of reasons. They are usually related to the recipient of the gift not being at the address at the time of delivery, or incorrect recipient contact details supplied to us with the order. We will always do our utmost to assist all customers with any concerns or complaints that they may have.
Depending on the circumstances of the delivery issue, extra delivery and wastage charges may apply.